Sending to the PA
Automatically send your Pennylane invoices to the e-invoicing approved platform (PA)
Sending invoices to the PA
Under the French e-invoicing reform, invoices between businesses must go through an approved platform (PA, plateforme agréée). When the Send the invoice to the PA option is enabled, Order Invoicer asks Pennylane to send each invoice it creates to the PA.
Enabling the option
- In the connector settings, open the Invoices workflow
- Choose the Finalized status for the invoices to create
- Enable Send the invoice to the PA (e-invoicing approved platform)
The option is also available on the per-shipment invoices workflow.
Invoices concerned
- Finalized invoices only: a draft is never sent.
- Business customers only: invoices issued to individuals (B2C) are outside the PA's scope. They are never sent and use no credits.
- Not for historical imports: invoices created when importing past orders are never sent.
For the PA to accept your invoices, your business customers need their tax identifiers (SIREN, VAT number). See collecting tax data.
How it works
- Once the invoice is finalized, we wait about ten seconds for Pennylane to process it, then request its transmission.
- If Pennylane hasn't finished processing the invoice yet, we retry automatically for about 4 minutes.
- The e-invoicing status returned by Pennylane is then shown on the order page.
PA before email: Pennylane can no longer send an invoice to the PA once it has been emailed. If sending by email is also enabled, the invoice is sent to the PA first, then by email.
Tracking and errors
Each transmission is recorded in the order history, with Pennylane's response when it fails. A refused transmission doesn't cancel the invoice: it stays created in Pennylane.
Credits
Each invoice sent to the PA uses 1 credit, as does each invoice sent by email. Only successful sends are counted. See Understanding credits for everything that uses credits.